The Lifeguard C-19 App
Pandemic Emergency Support
The Lifeguard C-19 app was developed to assist with the COVID-19 pandemic. It helps to effectively manage helplines to relieve the pressure from public health and emergency services. Users can reach the correct helpline, self-report symptoms, get guidance, and track self-isolation periods. It enables public health authorities to track the progress of the virus, to support appropriate response to prevent clustering and spread of the virus as the public travels within and outside any country.
Current features of the app include:
Access to Emergency Numbers
Access to Public Health Numbers
Symptom Self-Assessment
Isolation Time Tracker
Up-to-Date COVID-19 Information
Push Notifications from the CDC
Prevention Information
Travel Information & Advisories
A Fully-Integrated Live Analytics Dashboard
Lifeguard C-19 is unique compared to its competitors in its ability to enhance the data captured by the app’s tracking capabilities; completing guided symptom checks on users; tracking for isolation and travel compliance. Through its tracking capabilities, The Lifeguard C-19 app supports public health emergency services with contact tracing and real-time visualisation using heat maps.
App Downloads
Total Number of Downloads
Active Users
Total Number Online & So On
Symptom Checks
Total Number Completed
Location Data
Active Areas via GPS
Partnered with Microsoft
Helping to Keep the Public Safe
With the support of Microsoft, rapid prototyping of the digital solution on the Azure Cloud platform was possible. Lifeguard Digital Health was already working with emergency services in BC, with a proven life-saving digital solution to the opioid crisis.
Lifeguard and Microsoft partnered in 2019 to scale up Lifeguard’s pioneering opioid crisis related application along with a suite of other digital solutions aimed at supporting government-supported social housing, senior care facilities and dementia care.
Frequently Asked Questions
What does it do?
The app informs the public with the touch of a button, and diverts emergency calls to appropriate helplines in Canada, based on need. It also offers validated real-time information available via CDC.
How will it help healthcare systems?
Patients are able to self-triage using the app; therefore, reducing panic and phone calls to emergency and other health lines.
What Information is available via the app to the public?
Valid and current information available via CDC and health departments in any country, as well as location-specific information (e.g. shut down status, travel information) in real time.
How will the app be made available?
Through Microsoft data centres in every country.
What devices and platforms will it be available on?
iOS and Android platforms via cell phones.
What data will be collected?
Anonymized data will be collected to understand trends per location in order to track and monitor the outbreak of the Corona virus.– No personal identifiable information will be collected (i.e name, DOB, PHN.)
Where is the app hosted?
On the Microsoft Azure Platform and supported by Microsoft Servers.